Returns Policy

We want you to love it.

If something’s not right with your order, we’re here to help sort it out.

No drama. No corporate nonsense. Just fair outcomes.

We accept returns for:

If that’s happened, get in touch and we’ll fix it up.

Because our products are printed / made to order and we’re a small operation, we don’t offer returns for change of mind.

So double-check your order before hitting checkout 🍺

(Trust us… you’ll probably want it anyway.)

If there’s an issue with your order:

📩 Email us at: thirstyphuccs@gmail.com
Or DM us on Instagram

Include:

We’ll sort it as quickly as possible.

Depending on the situation, we’ll offer:

We’ll always aim for the fairest outcome for you.

If the issue is on us (wrong item, faulty product), we cover everything.

If it’s a change-of-mind request (where applicable exceptions are made), return shipping may be your responsibility.

Once your order leaves us, it’s with Australia Post.

If there’s a delay, we’ll help you track it down—but we don’t have control over carrier delays.

We’re a small Aussie brand, not a massive corporate machine.

So if something goes wrong, we’ll always do our best to make it right.

Just reach out—we’re real people on the other end 🍺

Thanks for supporting Thirsty Phuccs.

Now go enjoy your gear responsibly… or not.